A Microsoft Teams and Slack alternative built around the work
Profferio is a Greek alternative to Teams and Slack for companies that do not want yet another communication subscription. It offers channels, direct messages and calls — in the same platform as tickets, schedules, ERGANI compliance and the contact centre.
- Channels, DMs, files, search and calls from the browser
- One subscription instead of chat + ticketing + scheduling separately
- Installable on your own servers when data must stay inside
- Greek interface and Greek support
- GDPR retention rules built in
What you gain by switching
One invoice
Instead of separate licences for communication, ticketing and scheduling, you pay for one platform and the modules you actually use.
Conversation next to the ticket
The team channel and the customer request live in one system, with the same users and roles.
Your data
Cloud or on-premise. If policy requires data to stay inside, the whole platform installs there — calls included.
It knows who is working
Because time tracking is in the same platform, the system knows who is on shift — something a chat tool cannot know.
Control and retention
Role-based permissions, encrypted files and automatic deletion of old data by rule.
Implemented with you
We do not hand over an account and wish you luck: we set up channels, teams and workflows alongside your people.
Side by side
| Profferio | Teams / Slack | |
|---|---|---|
| Chat, channels, DMs | Yes | Yes |
| Voice & video calls | Yes, in the browser | Yes |
| Ticketing & workflows | Built in | Needs another tool |
| Shifts, hours & leave | Built in | No |
| ERGANI II integration | Yes | No |
| Contact centre & dialer | Built in | No |
| Install on your servers | Yes | No |
| Cost per user | One platform, one charge | A separate licence per tool |
| Support in Greek | Yes, from the team that builds it | International support |
When switching is worth it — and when it is not
Worth it when you pay for three tools
If you already hold separate subscriptions for communication, requests and scheduling, consolidation cuts both cost and friction. The conversation, the ticket and the shift stop living in three systems that do not talk.
Worth it when data must stay inside
For organisations required to host internally, a platform that installs entirely on your own servers — calling infrastructure included — solves a problem international SaaS does not.
Not worth it if you live inside Office
If your day is Office co-authoring and external meetings, Teams does things we are not trying to copy. We say so plainly — we would rather you know where we actually help.
FAQ
Does it cover everything Teams does?
It covers internal communication: channels, direct messages, files, search, voice and video calls. It does not replicate Office document co-authoring; if that is the centre of your work, we say so openly.
Can I host it on my own servers?
Yes, the whole platform installs on-premise, including the calling infrastructure.
What about our history in the old tool?
We discuss what needs migrating during implementation. Usually active channels are set up fresh and the old history is archived.
How does the cost compare with our current licences?
Charging is per user and per module used. Because it replaces more than one tool, total cost usually drops — we give you a concrete comparison against what you pay today.
Is training needed?
Implementation includes setting up channels and teams and training your people.
Last updated:
See also
Digital Work Card: time tracking with a direct ERGANI II connection
Shifts, hours & leaveShift scheduling, working hours and leave in one system
Ticketing & helpdeskTicketing and helpdesk software built for real workflows
Business Viber AutomationAutomated Viber messages to customers, straight from your tickets
Profferio vs JiraThe Greek Jira alternative